Trainer Marie sighed with relief as the last participant in her Time Management course left the room. That was one of the harder classes she had ever taught! She felt like she had too much content for the allotted time, so she decided to skip the “fluffy” activities and only discuss the most important tips …Read More
During the two years of the global COVID-induced lock-down, the world went virtual: Virtual reality, virtual training, virtual workplaces, virtual live performances. At first, the world wondered, “Would it work?” Clearly, the answer is yes. Two years into the pandemic and the question has evolved to “Will it remain?” In the world of training, the …Read More
In 1960 Douglas McGregor published his seminal business management book The Human Side of Enterprise, in which he identified two basic types of managers: Theory X managers had a negative view of employees and assumed that they were lazy and untrustworthy. Theory Y managers assumed that employees were trustworthy and highly motivated. If the pandemic has …Read More
“Thinking outside the box” means to think creatively for a new solution to an old problem. It was a creative metaphor when it first emerged in common use in the late 1960s. Fifty years later, the expression has become a cliché.
When it comes to converting training for the online environment, webinars are quickly becoming the …Read More
A 2021 study by Reclaim.ai found that since the COVID-induced shift to working-from-home, the average business professional attends 70% more meetings weekly than in 2018. In 2021 professionals spent almost half their official work week in virtual meetings: 21.5 hours! The reason for this is obvious to anybody who has been caught up in this …Read More
As Martha and the Vandellas and, later, Van Halen sang, “Summer’s here and the time is right for dancing in the streets!” The USA, France, Canada, Burundi, the Solomon Islands and 21 other countries celebrate their independence this month. All these festivities are a good reminder that, as managers, we should also celebrate the achievements …Read More
If you are spearheading your organization’s implementation of a new policy, process, or system, don’t wait until a month before go-live to start thinking about your training needs. Custom processes or systems require custom training. Just like building a custom system takes longer than installing Microsoft Office, so does preparing the training for that system.
Building the …Read More
People are funny. They are filled with contradictions they don’t even realize. On the one hand, Gen X’ers and older complain that “kids today” don’t know how to talk to each other. All they do is text, email, or Facebook each other. They have thousands of “Facebook friends” but few people with whom they actually …Read More
What do you do when you have several hundred or thousand people around the country that you need to train? If you were living in the 1980s, the answer was simple: Fly them to a central point and offer face-to-face training. By the end of the century, the answer was blended learning: For the easy …Read More
Since the 1990s self-paced (asynchronous) online learning has seemed like Camelot for corporate training departments: It is the mythical, low-cost, low-interference way of training employees to increase productivity or comply with regulations. Although 90% of companies now use some form of online training, self-paced elearning lags behind other forms of online learning. Why? Quite frankly, …Read More
Growing up, it seemed that all the working adults had titles that were short and easy to understand: doctor, nurse, teacher. These days, titles have gotten longer and more ambiguous: policy analyst, medical technician, or senior consultant. It seems like everyone needs at least a paragraph to explain what they do, and even then, it …Read More