If you are spearheading your organization’s implementation of a new policy, process, or system, don’t wait until a month before go-live to start thinking about your training needs. Custom processes or systems require custom training. Just like building a custom system takes longer than installing Microsoft Office, so does preparing the training for that system.
Building the …Read More
Growing up, it seemed that all the working adults had titles that were short and easy to understand: doctor, nurse, teacher. These days, titles have gotten longer and more ambiguous: policy analyst, medical technician, or senior consultant. It seems like everyone needs at least a paragraph to explain what they do, and even then, it …Read More
A few months ago, a client’s training department underwent an audit. The external auditor, an intelligent, analytical, and somewhat cynical man, asked, “Why bother using instructional designers to create the training? They aren’t subject matter experts, so what do they add? Couldn’t we just cut them and save time and money by having the experts …Read More
If you have ever hired anybody, you know how tricky the process can be. First, you have to locate candidates. Then, you need to down-select to two good candidates. Possibly, you check references. When hiring instructional designers, the best test is to look at a sample of their instructor guides.
An instructor guide (IG) is the …Read More