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Airfares are skyrocketing.  Budgets are dropping.  Safety threats hover at high levels.  Free time is shrinking. How is an organization supposed to train its people with all these growing constraints?  Macro-, micro-, mini-learning, WBT, CBT, ILT:  The training jargon goes on and on!  How is a project manager or HR professional supposed to pick the …Read More

Do the Write Stuff

If you have ever hired anybody, you know how tricky the process can be.  First, you have to locate candidates.  Then, you need to down-select to two good candidates.  Possibly, you check references.  When hiring instructional designers, the best test is to look at a sample of their instructor guides.

An instructor guide (IG) is the …Read More

ISO Quality Instructional Designers

If you are spearheading your organization’s implementation of a new policy, process, or system, don’t wait until a month before go-live to start thinking about your training needs.  Custom processes or systems require custom training. Just like building a custom system takes longer than installing Microsoft Office, so does preparing the training for that system.

Building the …Read More

Not Your Typical Engagement Story!

It’s the middle of February.  Time to celebrate those connections that make us feel special and valued.  And if those connections work right, we get engaged.

This is the story about Bob in Accounting.  Bob just got engaged!

It started when he connected with Charlotte, the CEO of his company.  Charlotte recently started holding regular gatherings where …Read More

Who Are All These People?

Growing up, it seemed that all the working adults had titles that were short and easy to understand:  doctor, nurse, teacher.  These days, titles have gotten longer and more ambiguous:  policy analyst, medical technician, or senior consultant.  It seems like everyone needs at least a paragraph to explain what they do, and even then, it …Read More

What’s New with What’s New?

The holiday season is nearly upon us, which means that party season is also about to kick into full gear.  Between workplace and club end-of-year parties and friends’ holiday happy hours, it’s the perfect time to establish new connections and strengthen existing ones. In other words, it’s time to brush up your networking skills.

One of …Read More

Not Your Father’s Compliance Training

Every year, employees in countless organizations engage in the “check the box ritual:”  They attend mandatory training to comply with safety, financial, or legal requirements.  In the past two decades, many organizations have resorted to web-based training to ease the burden:  organizations do not have to spend as much on training delivery, and employees can …Read More

What Do Skirts and Training Have in Common?

Women’s fashion in the 1800s was characterized by maxi-dresses which came all the way to the ankles.  By the 1940’s, skirt lengths crept to mid-calf with the introduction of the midi-skirt. The 1960s continued the upward climb with mini-skirts that sat mid-thigh.  These days, any length is acceptable, including the hybrid hi-lo:  short in the …Read More

Making the Connection

When it comes to preparing us for adult life, schools do a pretty good job.  We learn basic skills like reading, writing, and mathematics and advanced skills like critical thinking, creative thinking, and public speaking.  But we never learn to network. Networking, according to Lynne Waymon in Make Your Contacts Count, is “the deliberate process …Read More