If you are spearheading your organization’s implementation of a new policy, process, or system, don’t wait until a month before go-live to start thinking about your training needs. Custom processes or systems require custom training. Just like building a custom system takes longer than installing Microsoft Office, so does preparing the training for that system.
Building the …Read More
It’s the middle of February. Time to celebrate those connections that make us feel special and valued. And if those connections work right, we get engaged.
This is the story about Bob in Accounting. Bob just got engaged!
It started when he connected with Charlotte, the CEO of his company. Charlotte recently started holding regular gatherings where …Read More
Growing up, it seemed that all the working adults had titles that were short and easy to understand: doctor, nurse, teacher. These days, titles have gotten longer and more ambiguous: policy analyst, medical technician, or senior consultant. It seems like everyone needs at least a paragraph to explain what they do, and even then, it …Read More
The holiday season is nearly upon us, which means that party season is also about to kick into full gear. Between workplace and club end-of-year parties and friends’ holiday happy hours, it’s the perfect time to establish new connections and strengthen existing ones. In other words, it’s time to brush up your networking skills.
One of …Read More
Every year, employees in countless organizations engage in the “check the box ritual:” They attend mandatory training to comply with safety, financial, or legal requirements. In the past two decades, many organizations have resorted to web-based training to ease the burden: organizations do not have to spend as much on training delivery, and employees can …Read More
Jim Rohn, the American entrepreneur and philosopher, famously said, “The more you know, the less you need to say.” If you really understand something, you can summarize it in a few words. Want a quick test of how well people understand? Ask them to explain their company’s mission. If they give you paragraphs that sound like …Read More
Women’s fashion in the 1800s was characterized by maxi-dresses which came all the way to the ankles. By the 1940’s, skirt lengths crept to mid-calf with the introduction of the midi-skirt. The 1960s continued the upward climb with mini-skirts that sat mid-thigh. These days, any length is acceptable, including the hybrid hi-lo: short in the …Read More
When it comes to preparing us for adult life, schools do a pretty good job. We learn basic skills like reading, writing, and mathematics and advanced skills like critical thinking, creative thinking, and public speaking. But we never learn to network. Networking, according to Lynne Waymon in Make Your Contacts Count, is “the deliberate process …Read More
A few months ago, a client’s training department underwent an audit. The external auditor, an intelligent, analytical, and somewhat cynical man, asked, “Why bother using instructional designers to create the training? They aren’t subject matter experts, so what do they add? Couldn’t we just cut them and save time and money by having the experts …Read More
If you want to enhance your employees’ time management skills, the process is simple: send them to the training provider that offers the best value for a generic course. Hundreds of providers do a good job at conveying well-tested information. But what if you want to teach your employees about a new policy, process, or …Read More