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Airfares are skyrocketing.  Budgets are dropping.  Safety threats hover at high levels.  Free time is shrinking. How is an organization supposed to train its people with all these growing constraints?  Macro-, micro-, mini-learning, WBT, CBT, ILT:  The training jargon goes on and on!  How is a project manager or HR professional supposed to pick the …Read More

Do the Write Stuff

If you have ever hired anybody, you know how tricky the process can be.  First, you have to locate candidates.  Then, you need to down-select to two good candidates.  Possibly, you check references.  When hiring instructional designers, the best test is to look at a sample of their instructor guides.

An instructor guide (IG) is the …Read More

ISO Quality Instructional Designers

If you are spearheading your organization’s implementation of a new policy, process, or system, don’t wait until a month before go-live to start thinking about your training needs.  Custom processes or systems require custom training. Just like building a custom system takes longer than installing Microsoft Office, so does preparing the training for that system.

Building the …Read More

What Do Skirts and Training Have in Common?

Women’s fashion in the 1800s was characterized by maxi-dresses which came all the way to the ankles.  By the 1940’s, skirt lengths crept to mid-calf with the introduction of the midi-skirt. The 1960s continued the upward climb with mini-skirts that sat mid-thigh.  These days, any length is acceptable, including the hybrid hi-lo:  short in the …Read More

Making the Connection

When it comes to preparing us for adult life, schools do a pretty good job.  We learn basic skills like reading, writing, and mathematics and advanced skills like critical thinking, creative thinking, and public speaking.  But we never learn to network. Networking, according to Lynne Waymon in Make Your Contacts Count, is “the deliberate process …Read More

With Distance Comes Clarity

A few months ago, a client’s training department underwent an audit. The external auditor, an intelligent, analytical, and somewhat cynical man, asked, “Why bother using instructional designers to create the training? They aren’t subject matter experts, so what do they add? Couldn’t we just cut them and save time and money by having the experts …Read More

Is Your Custom Training Hitting the Mark?

If you want to enhance your employees’ time management skills, the process is simple: send them to the training provider that offers the best value for a generic course. Hundreds of providers do a good job at conveying well-tested information. But what if you want to teach your employees about a new policy, process, or …Read More

Where Did We Go Wrong?

The good news for training professionals is that more and more companies are seeing the value of investing in training. According to a 2015 Deloitte University study of over 3,000 business leaders globally, 85% felt that “learning” is “important” or “very important” to their business’ success.

The bad news is that those who are responsible for …Read More