New Video Facilitates Dialogue on Race

If you asked most White Americans in 2000 if discrimination in the US was still a big problem, they probably would have said no.  After all, slavery was long gone.  Anybody could live, work, and socialize wherever they wanted.  The US had finally succeeded in achieving its goal of becoming the great American melting pot.

If …Read More

What Is Different in Emerging Markets?

Any successful training program begins with a thorough needs assessment to determine the right solution.  When working in the US, we often take for granted certain minimum standards.  For instance, we assume that the classroom will have electricity and that, in most cases, our audience knows how to read and write at least to a …Read More

Not Your Father’s Compliance Training

Every year, employees in countless organizations engage in the “check the box ritual:”  They attend mandatory training to comply with safety, financial, or legal requirements.  In the past two decades, many organizations have resorted to web-based training to ease the burden:  organizations do not have to spend as much on training delivery, and employees can …Read More

What Do Skirts and Training Have in Common?

Women’s fashion in the 1800s was characterized by maxi-dresses which came all the way to the ankles.  By the 1940’s, skirt lengths crept to mid-calf with the introduction of the midi-skirt. The 1960s continued the upward climb with mini-skirts that sat mid-thigh.  These days, any length is acceptable, including the hybrid hi-lo:  short in the …Read More

Making the Connection

When it comes to preparing us for adult life, schools do a pretty good job.  We learn basic skills like reading, writing, and mathematics and advanced skills like critical thinking, creative thinking, and public speaking.  But we never learn to network. Networking, according to Lynne Waymon in Make Your Contacts Count, is “the deliberate process …Read More

Where Did We Go Wrong?

The good news for training professionals is that more and more companies are seeing the value of investing in training. According to a 2015 Deloitte University study of over 3,000 business leaders globally, 85% felt that “learning” is “important” or “very important” to their business’ success.

The bad news is that those who are responsible for …Read More